Which action type is used to fetch data from Salesforce records?

Which action type is used to fetch data from Salesforce records?

• A. DataRaptor Extract Action
• B. HTTP Action
• C. Email Action
• D. DocuSign Envelope Action

Answer: (A)

DataRaptor Extract Action is used to fetch data from Salesforce records. In OmniStudio, DataRaptor Extract is designed to query Salesforce objects (standard and custom) and return the requested fields in a structured output that can feed into OmniScripts or Integration Procedures. This makes it the go-to tool for pulling data from Salesforce rather than performing external calls or sending documents. The other actions serve different purposes: HTTP Action calls external web services, Email Action sends messages, and DocuSign Envelope Action creates and manages DocuSign envelopes.

DataRaptor Extract Action is used to fetch data from Salesforce records. In OmniStudio, DataRaptor Extract is designed to query Salesforce objects (standard and custom) and return the requested fields in a structured output that can feed into OmniScripts or Integration Procedures. This makes it the go-to tool for pulling data from Salesforce rather than performing external calls or sending documents.

The other actions serve different purposes: HTTP Action calls external web services, Email Action sends messages, and DocuSign Envelope Action creates and manages DocuSign envelopes.